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LEARNING QUIZZES

CAREER OPPORTUNITIES

Supply Chain Manager - Knauf

Knauf is a multinational producer of building materials and construction systems, headquartered in Iphofen, Germany. Knauf has over 23,000 employees in over 40 countries, and has a turnover in excess of €5.6billion. 

 
Production Planner - My Xuan Ceramic

My Xuan Ceramic is one of the leading housewares ceramic manufacturing company in Vietnam, exporting most of its production to Europe with total headcounts over 300 and sales over $5m and main customer being Ikea.

Logistics Manager - New Viet Diary

Own 5 warehouses with modern frozen and chill system and big delivery team at 5 sites, we are finding a good candidate for Logistics Manager. Dynamic, experienced and good educated people are welcomed for this vacancy.

Technical Support - TRG International

2014-03-04 09:12:19

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About TRG                           

TRG is a market-leading global professional services firm focused on delivering technical excellence. TRG adds value in a challenging and dynamic market by delivering the right IT solutions that work quietly and brilliantly in the background, freeing our customers up to focus on their core http://trginternational.com

 

 

Job Description:

  • Network operation and management: Proactively monitor, analyze and provide remedial action to resolve network problems and maintain networks at 100% availability
  • Analyse and fine tune network traffic and bandwidth utilization
  • System & Network management including monitoring and management reporting for Storage, Servers, Networking equipment, desktop and printers.
  • Customer support services such as site survey, preventive maintenance, problem resolution (either on site or remote support within guaranteed response time)
  • Customer communication: feedback reporting and escalation and notification to appropriate work groups, keep reporting flow accordingly
  • Providing highest levels of customer support and satisfaction
  • Design and installation of LAN/WAN solutions. Troubleshooting critical Hardware, Software, Server, LAN and WAN related problems
  • Installation of Databses, OS, Application Software
  • Perform shift duties on rotating schedule to maintain call centre on 24x7 basis
  • To meet the customers on a regular basis to discuss processes, issues and future plans as well as review levels of customer service and satisfaction
  • Prepare guidelines and policies for IT security, data protection, and email/internet usage
  • Our technical team are required to take and maintain multiple professional certifications.
  • Expected to attain Instructor level as a reflection of their technical ability.

 

 

Job requirement:

  • University Degree in Information Technology
  • Microsoft Certification (MCSE, MCDBA etc) is highly desirable
  • Cisco Certification (CCNA, CCDA, CCNP, CCDP etc) is highly desirable 
  • Knowledge of security solutions (CheckPoint, PIX, ISA etc) is highly desirable
  • Knowledge of Ms Exchange and Lotus Notes
  • Proficient in the use of MS Office, Visio and SharePoint
  • Strong analytical skills with an ability to diagnose problems quickly and recommend solutions
  • Structured and systematic worker
  • Excellent written and verbal communications skills in English and Vietnamese
  • Excellent time management skills and ability to meet deadlines and work under pressure
  • Able to work independently as well as within virtual global teams 
  • Committed to hard work, continual learning. Dynamic, self-motivated 
  • A self starter able to work both independently and within teams to strict deadlines and targets
  • A 'Can Do' attitude and always willing to give things a go

 

 

HOW TO APPLY

  • Step 1: Email your updated CV to HR Department via email :  careers@trginternational.com (Preferred language for received applications: English and your first language)
  • Step 2: Complete our assessments (Please take the assessment in your mother tongue) via the assessment link will be provided after you submit your resume
  • Step 3: Only short-listed candidates who we think fit our requirements and our job vacancies will be contacted for interview.